Welcome to the diaago Service Center

diaago Service Center (DSC)

In 2023, diaago recognized the need to better support our growing number of customers purchasing laboratory equipment. We formed our technical service department at that time, with a focus on fast troubleshooting and warranty service for the main equipment products sold. Customer feedback has been very positive, and as a result of our commitment to close relationships with our customers and brand partners, we understood the need to broaden our technical service offerings.

To meet this growing need, diaago launched the DSC. The diaago Service Center now offers all types of services for our suppliers of laboratory equipment, and we are even providing third party services for brand partners. The mission of the DSC is to provide customers and suppliers alike with the confidence and capabilities to safeguard equipment and automation components to keep research moving.

Our Service Offerings

• Technical Support: Prompt troubleshooting and technical assistance to minimize downtime.
• Warranty Services: Dedicated support for warranty claims and service agreements.
• Maintenance Contracts: Tailored service plans to optimize equipment performance and longevity.
• Calibration Services: Ensuring equipment accuracy and compliance with industry standards.
• Repair Services: Expert repair solutions to extend equipment lifespan and functionality.
• Training Programs: Educational workshops to empower users and maximize equipment utilization.
• Third-Party Services: Comprehensive service solutions for brand partners, ensuring consistent quality and reliability.

Why Choose diaago Service Center?

At diaago, we understand the critical role equipment reliability plays in your research. By choosing DSC, you benefit from:

• Expertise: Access to skilled technicians trained in the latest technologies.
• Reliability: Trusted service with a focus on quality and customer satisfaction.
• Flexibility: Customizable service plans to meet your specific needs and budget.
• Commitment: A partner dedicated to supporting your research goals and equipment investments.

Contact Us

Experience the difference with diaago Service Center. For more information on our service offerings or to discuss your specific requirements, please contact our team today.